SHIPPING POLICY

We want your PYO order to reach you as smoothly as possible.

PROCESSING & FULFILLMENT

All orders require processing before shipment. Processing times may vary depending on the product, order volume, destination, and fulfillment provider.

Estimated delivery information provided during checkout should be considered the most current estimate for your order.

THIRD-PARTY FULFILLMENT

Some PYO products are made to order and/or fulfilled by third-party production and fulfillment partners.

Because of this, items from the same order may occasionally arrive separately.

SHIPPING & TRACKING

Once tracking information becomes available, it will be provided using the contact information associated with your order.

Please allow time for tracking information to update after your order has been shipped.

SHIPPING DELAYS

Delivery times are estimates and may be affected by carrier delays, weather, holidays, customs, high order volumes, or other circumstances outside our reasonable control.

INCORRECT SHIPPING INFORMATION

Customers are responsible for entering the correct shipping information at checkout.

If you notice an error, contact us immediately at pyoclothing@yahoo.com or 757-974-5998.

We cannot guarantee that an address can be changed once an order has entered production, fulfillment, or shipment.

LOST OR DAMAGED ORDERS

If your order arrives damaged or you believe your package has been lost, contact us at pyoclothing@yahoo.com with your order number and relevant photographs or tracking information.

We will review the situation and assist with the appropriate next steps.

INTERNATIONAL ORDERS

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Unless otherwise indicated during checkout, customers are responsible for applicable import-related charges.

QUESTIONS

For questions regarding your shipment, contact:

PYO Clothing
Email: pyoclothing@yahoo.com
Phone: 757-974-5998